Frequently Asked Questions
Everything you need to know to make your home feel like play.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for home decor?
We want you to love your space. If you are not satisfied, you can return items in their original packaging within 30 days of delivery for a full refund, minus shipping costs.
Are your products sustainably sourced?
Yes, Inner Child is committed to ethical manufacturing. We partner with artisans who use sustainable materials and fair-trade practices to create our unique home collections.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. International shipping rates and delivery times vary based on the destination and will be calculated at checkout.
What should I do if my item arrives damaged?
We take great care in packaging, but accidents happen. Please email us at support@innerchildhome.com within 48 hours of delivery with photos of the damage, and we will send a replacement immediately.
Can I cancel or modify my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 2 hours of placement by contacting our customer service team.